Where We Bank

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  • 03/13/2017 6:04 PM
    Reply # 4664651 on 3564068
    Schnur (Administrator)


    Regions Logo.jpg                                                                          NEWS RELEASE

     

    Media Contact:

    Jeremy D. King                                              Regions News Online: regions.doingmoretoday.com

    Regions Bank                                                              Regions News on Twitter: @Regions News

    205-264-4551

     

    Regions is Top-Ranked Bank in the Nation for Customer Experience in New Temkin Survey

     

    2017 Temkin Experience Ratings also show Regions is one of the top five companies across all industries for customer experience.

     

    BIRMINGHAM, Ala. – March 13, 2017 Regions Bank is the highest-ranked bank in the United States in the newly released 2017 Temkin Experience Ratings. The annual ratings are compiled by the Temkin Group, a national research firm that ranks companies based on cusomter experience.

     

    The 2017 ratings evaluate over 300 companies from across 20 industries ranging from banks to supermarkets to retailers and more. In addition to being recognized as the highest-ranked company in the banking industry, Regions also tied as the fourth-highest rated company across all industries. Only Publix, Chick-Fil-A and the supermarket H-E-B ranked higher.

     

    This is the fourth consecutive year Regions has ranked in the top 10 percent of companies in the ratings. Regions is also recognized as one of the companies that most outperformed its peers. The 2017 ratings represent Regions’ strongest performance in the Temkin survey to date.

     

    “Regions is taking a very strategic approach toward constantly improving the customer experience,” said John Owen, head of the Regional Banking Group at Regions Bank. “From online and mobile banking, to our branch personnel and new ATM technologies, we are focused on providing greater convenience and value to the people and businesses we serve. Our teams are committed to offering superior service, as well as financial advice, guidance and education, to help customers reach their goals. We are proud that customer feedback consistently shows a positive experience with Regions, and our dedication to improving the customer experience will continue.”

     

    In compiling the 2017 Temkin Experience Ratings, the Temkin Group surveyed 10,000 U.S. consumers who were asked to rate their recent interactions with a variety of companies. In all, 331 companies were included in the rankings. Survey participants were asked to evaluate their experiences with the companies across three categories: success, effort and emotion.

     

    The success category asked customers to rate how well their experiences with various companies met their needs. The effort category focused on how easy it was for customers to accomplish their goals. The emotion category asked consumers to describe how they felt about their interactions with companies.

     

    Further information on the rankings and companies included in the survey can be found on the Temkin Group’s “Experience Matters” website.

     

    ###

     

    About Regions Financial Corporation

    Regions Financial Corporation (NYSE:RF), with $126 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, mortgage, and insurance products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,500 banking offices and 1,900 ATMs. Additional information about Regions and its full line of products and services can be found at www.regions.com.

     

     

     

     

     

    Robert J. Minnetto
    Community Reinvestment & Marketing Manager

    Vice President / Central Florida
    Ph: 407-246-5519   I   robert.minnetto@regions.com
    111 N. Orange Avenue, Suite 600, Orlando, FL  32801

     

    cid:image001.png@01D0FC31.75E01080 

     

  • 02/15/2017 11:03 AM
    Reply # 4610608 on 3564068
    Schnur (Administrator)
    Google
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    NEWS
    Volunteer Income Tax Assistance Program Returns to Broward County
    ... authority established to enhance the lives of Broward County's children, the IRS, Hispanic Unity of Florida, United Way of Broward County, and Citi.
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    Attorney Carlos E. Sandoval Helping the Disadvantaged Obtain Complimentary Legal Services
    Sandoval is also involved with Hispanic Unity of Florida, whose mission is to empower immigrants and others to become self-sufficient, productive and ...
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  • 02/12/2017 12:25 PM
    Reply # 4605508 on 3564068
    Schnur (Administrator)

    http://www.acfcs.org/news/327058/Western-Union-to-pay-nearly-600-million-over-failures-in-AML-fraud-and-agent-oversight.htm

  • 01/31/2017 4:33 PM
    Reply # 4578345 on 3564068
    Schnur (Administrator)

     

     

     

    Dear Colleagues,

     

    Today the CFE Fund announced three major resources to support local Bank On coalitions in their work connecting residents to safe, affordable and appropriate banking accounts.

     

    First, we released the next two-year Bank On National Account Standards (2017-2018), which update the inaugural Standards. Notable changes include expanded allowable bill pay functionality: standard-meeting transaction accounts must either offer bill pay by the financial institution or instead provide consumers access to at least four free money orders or bank checks per month. These changes are critical to helping consumers pay bills to individuals and small businesses, such as landlords, who might not accept online payments.

     

    Second, to support the use of these new Standards, the CFE Fund launched an online Bank On account validation and certification process. Banks and credit unions across the country, at no cost, now can submit for validation products they offer across their branch networks that meet Bank On National Account Standards. Validation will be conducted by a third party validator partner, the National Consumer Law Center. The CFE Fund will certify financial products found to meet Bank On National Account Standards, and will disseminate a list of such certified financial institution products, and where they are available, for use by local coalitions, financial counselors and other nonprofit service providers, and consumers. Certified accounts will be identified by a national Bank On certification seal, above.

     

    Third, the CFE Fund is released the opening chapters of the Bank On Coalition Playbook, a new resource to help equip local coalitions for banking access success. In addition to the National Account Standards, currently-released chapters include Guiding Principles for the Bank On movement, as well as a template Statement of Financial Institution Partnership Principles for articulating partnership expectations between local Bank On Coalitions and financial institutions. The CFE Fund will roll out new chapters throughout the year; please get in touch both with best practices to share with others or requests for creating future Playbook chapters!

     

    Stay tuned for additional resources and opportunities from Bank On, including our still-open Capacity Grant Fund, and be sure to save the date for our next national Bank On conference at the Newseum in Washington, DC on May 23, 2017. The Conference Keynote Address will be delivered by Federal Deposit Insurance Corporation Chairman Martin J. Gruenberg; we hope to see you there!

     

    Thank you for your partnership.  

     

    The Cities for Financial Empowerment Fund

     

     

     

     

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  • 01/24/2017 8:07 AM
    Reply # 4565878 on 3564068
    Schnur (Administrator)

    Attached Flyer


    Regions Announces Sixth Annual Regions Riding Forward® Scholarship Essay Contest

    Accepting Entries through Feb. 28 in honor of Black History Month

     

    In honor of Black History Month, Regions Bank is offering 30 Regions Riding Forward® Scholarships to high school seniors and college students, based on a competitive essay contest about inspirational African-Americans. The contest is designed to provide scholarship opportunities for students while celebrating the contributions of African-Americans.

     

    We encourage local high school and college students to apply! Contest eligibility and requirements are as follows:

    Eligibility: High school seniors and college freshmen, sophomores and juniors may apply.  Students of all ethnicities are eligible.

    Topic: Write about an African-American who has inspired and motivated you. Your essay should, in 500 words or less, (a) address how an African-American individual has been an inspiration in your life and (b) discuss the contributions of the African-American individual who has served to inspire and motivate you.

    Entry Timeframe: Jan 16, 2016 - Feb. 28, 2017

    Prizes: Fifteen $5,000 scholarships awarded to high school students and fifteen $3,500 awarded to college students

    For more information and official rules: Visit regions.com/ridingforward.


  • 12/22/2016 4:25 PM
    Reply # 4472938 on 3564068
  • 12/22/2016 4:24 PM
    Reply # 4472937 on 3564068
    Schnur (Administrator)
    myRA logo
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      Saving for Tomorrow Starts Today
     Encourage Tax Time Saving with myRA

     Many people think about their finances during tax time, and IRS data shows that about three out of four tax filers receive federal tax refunds. It's the perfect time to encourage people to use that refund – often the single largest sum of money they will receive all year – to save. myRA, a starter retirement savings account brought to you by the U.S. Department of the Treasury, makes tax time saving easy.
     
     

      JOIN OUR NEXT WEBINAR
     Just in time for tax season, we'll be hosting a second tax webinar on Tuesday, January 10, from 3 to 4 p.m. ET.

     Join us for an informative session that will focus on myRA as a tax time savings vehicle. Discussion topics will include the variety of resources available to tax professionals on the myRA website; the Saver's Tax Credit; and the steps for call-in account opening processes, such as those associated with Individual Taxpayer Identification Numbers (ITINs).
     
     
    Register Today Button

     
      DOWNLOAD FREE INFORMATION AND TOOLS

      As a trusted advisor, you're in a unique position to encourage saving at tax time, and myRA offers numerous resources to equip you with helpful information you can share with your clients. Check out the tools at myRA.gov/taxpro to get started. For additional details, please contact a myRA relationship manager at 844-874-7590 or via email at myRAemployers@stls.frb.org.
     
     

      GET CALL CENTER HELP FOR ITIN ENROLLMENT
     Do your tax customers have ITINs or need other assistance with opening their myRA accounts?

     They can reach Customer Service by calling 855-406-6972 between the hours of 8 a.m. and 8 p.m. ET, Monday through Friday. From January 28 to March 4, representatives will be available from 8 a.m. to 11 p.m. ET, Monday through Friday, and from 9 a.m. to 11 p.m. ET on Saturdays.
     
     

      ACCESS OUR ARCHIVED WEBINAR
     Saving at Tax Time with myRA: Using Tax Refunds to Boost Savings

     Presented November 15, 2016
     Treasury, IRS, and tax prep experts from Prepare + Prosper and Center for Economic Progress discuss the importance of leveraging tax time to encourage consumer saving.
     
     
    U.S. Department of the Treasury   |   myra@treasury.gov   |   P. 855-406-6972   |   
  • 12/16/2016 1:11 PM
    Reply # 4463689 on 3564068
    Schnur (Administrator)

    cfpb_logo


    Good morning,

    We are excited to announce that you can now order free copies of Behind on Bills online. This booklet is our newest Your Money, Your Goals resource and can be used with the toolkit or on its own. It features eight tools to help people:

    • Set financial goals,
    • Track and manage income and spending,
    • Plan for and prioritize their bills and expenses, and
    • Understand their rights and responsibilities when they’re contacted by debt collectors.

    Order free copies of Behind on Bills here: 
    pueblo.gpo.gov/CFPBPubs/CFPBPubs.php?PubID=13263

    Behind on Bills is colorful, compact, and can be navigated quickly and easily. We designed Behind on Bills to be used in a facilitated one-on-one conversation. Each tool in the booklet folds out to a full letter-size sheet that can be photocopied so you can write on the copies as you work with the people you serve.

    Order yours today!


    Thank you,

    Yuliya Rzad
    Office of Financial Empowerment
    Consumer Financial Protection Bureau

    Sign up to receive regular updates from the Office of Financial Empowerment and learn more about our work at www.consumerfinance.gov/empowerment/.

    About the CFPB

    The CFPB is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

    Learn more at consumerfinance.gov

    Facebook logo

    Connect with us

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    facebook.com/CFPB

    Twitter logo

    @CFPB

    Resources

    AskCFPB

    CFPB blog

    Submit a complaint

  • 12/16/2016 1:11 PM
    Reply # 4463688 on 3564068
    Schnur (Administrator)

    cfpb_logo


    Good afternoon,

    Today, we’re releasing a brief on the 26 million consumers in the Unites States who are “credit invisible” and steps that communities and organizations can take to help people build their credit. We also created a simple checklist to help consumers build their credit responsibly.

    Check the blogpost out here:
    www.consumerfinance.gov/about-us/blog/who-are-credit-invisible/

    In 2015, we published a report finding that one in ten adults does not have a credit history with one of the three nationwide credit reporting companies (Experian, Equifax, and TransUnion). The report also found that Black consumers, Hispanic consumers, and consumers in low-income neighborhoods are more likely to have no credit history or not enough current credit history to produce a credit score.

    Credit reports and credit scores play a crucial role in the lives of consumers in the United States. Fortunately, there are actions consumers can take to build credit. 


    Thank you,

    Michele Scarbrough
    Office of Financial Empowerment
    Consumer Financial Protection Bureau

    Sign up to receive regular updates from the Office of Financial Empowerment and learn more about our work at www.consumerfinance.gov/empowerment/.

    About the CFPB

    The CFPB is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

    Learn more at consumerfinance.gov

    Facebook logo

    Connect with us

    Facebook logo

    facebook.com/CFPB

    Twitter logo

    @CFPB

    Resources

    AskCFPB

    CFPB blog

    Submit a complaint

  • 12/06/2016 8:23 PM
    Reply # 4443583 on 3564068
    Schnur (Administrator)

    Dear Network Leaders,

    We wanted to send a quick reminder for an upcoming webinar"Regulating the Debt Collection Industry: CFPB Priorities and What Can be Done to Ensure Strong Rules", taking place on December 8 from 2-3 PM ET. This webinar will cover the CFPB's recently-released outline for plans to regulate the debt collection industry. It will also teach attendees about what they can do to ensure the CFPB's regulations of the debt collection industry are as strong as possible. Speakers will include Anju Chopra of CFED's Government Affairs team and April Kuehnhoff of the National Consumer Law Center. You can read more about the webinar and sign up here

    We would also like to ask: Does your state have strong debt collection laws or fair debt collection practices? If so, we’d like to hear from you, send us an email at achopra@cfed.org.

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