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FPP Special Edition Virtual Session: Virtual Meetings That Work – Connecting With Those We Serve Through Technology
April 2 @ 2:00 PM - 3:15 PM EDTFree
FPP Special Edition Virtual Session,
In Response to the COVID-19 Pandemic Circumstances
Virtual Meetings That Work:
Connecting With Those We Serve Through Technology
Thursday, April 2, 2020
2:00 p.m. – 3:15 p.m. Eastern
Virtual Session Using the GoTo Webinar Platform
(invite link sent under separate cover)
(With Bonus Content provided by Dr. Heather Brown of the Consumer Financial Protection Bureau (CFPB) added to this virtual session)
As we find ourselves in a new normal of working virtually, FPP offers support to you, in partnership with Turpin Communication, a Chicago-based, nationally-recognized expert in the practice of business communication, virtual connection and relationship-building. This 60-minute virtual session is designed to provide you with insights and tools to be more effective and efficient in your distance connections with others, including fellow team members and those you serve.
Virtual Meetings That Work is designed for anyone who leads or participates in virtual meetings. Insights in this session also apply to virtual presentations, client engagement, webinars, and virtual training sessions. In this session, we’ll discuss the fact that both meeting facilitators and attendees/participants share a responsibility for making virtual meetings as effective and efficient as possible.
This is more than advice such as “show up on time and turn off your e-mail.” For meeting facilitators, this is about creating and maintaining the conditions for a fruitful conversation to take place. For meeting attendees/participants, this is about being present, maintaining engagement and contributing fully.
During the session, we’ll discuss how to be the type of communicator others want to work with. This includes examining how to:
- Create the conditions for a fruitful exchange of ideas
- Establish trust and goodwill
- Provide relevance and context, so everyone understands what is to be accomplished
- Control the meeting and encourage participation
- Facilitate discussions
- Be fully present and engaged
- Listen, probe, and contribute
- Think on your feet
- Use virtual tools and technology, including video, for maximum engagement
- Get the business of the meeting done effectively and efficiently
Takeaways from this session include two tools: “Ground Rules for Effective Meetings,” which you can use to set team expectations, and Turpin’s “Framing Strategy Worksheet” to help you lay the foundation for every meeting you have.
Greg Owen-Boger is the Vice President of Turpin Communication, a presentation and facilitation training company in Chicago. Leaving his acting career behind in 1995, he started with Turpin as a cameraman and quickly moved on to instructor/coach, project manager, account manager, and now VP. Over the years he has coached countless employees and leaders to be more effective presenters, facilitators, and trainers. Prior to joining Turpin, he was a Project Leader for a boutique consultancy that uses live theatre to
initiate the leadership development process.
Greg was the 2015 President of ATD, Chicagoland Chapter. He is a frequent blogger, popular speaker, and the co-author of “The Orderly Conversation: Business Presentations Redefined.” He is among many thought leaders who contributed to the book “Master Presenter: Lessons from the World’s Top Experts on Becoming a More Influential Speaker.” His most recent book, “Effective SMEs: A Trainer’s Guide to Helping Subject Matter Experts Facilitate Learning,” was co-authored by Turpin’s Founder and was published by ATD Press in 2017.
In his spare time, he is the Executive Director of a newly-created non-profit called Turpin Cares, which supports the homeless on Chicago’s south side.
The Consumer Financial Protection Bureau (CFPB) will tag this session by sharing a number of online resources available to consumers and Financial Capability practitioners to serve low- to moderate-income households during and after the pandemic. FPP is pleased to continue its partnership with Dr. Heather Brown and the Bureau to share these resources.